Privacy Policy

This privacy policy describes the principles of processing information about you, including personal data and cookies.

1. General information

This policy applies to the website operating at: topopowder.comThe website operator and the personal data administrator is:

TOPO POWDER COATING SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄKobierzycka 19B, 52-315 Wrocław, PolandContact email address: admin@topopowder.com

The operator is the administrator of your personal data with respect to data you voluntarily provide on the website.The website uses personal data for the following purposes:

• Newsletter distribution

• Handling inquiries via the contact form

• Processing product orders – preparation, packing, shipping

• Fulfilling ordered services

• Generating relevant accounting documents

• Debt collection

• Presenting offers or information

• Fulfilling legal obligations by the Data Administrator under Article 6(1)(c) of the GDPR, such as bookkeeping

The website collects information about users and their behavior in the following ways:

• Through voluntarily entered data in forms, which are entered into the operator’s systems

• Through storing cookie files (so-called “cookies”) on end-user devices

2. Selected data protection methods used by the operator

• Login and personal data entry areas are secured at the transmission layer (SSL certificate). This means that personal data and login information entered on the site are encrypted on the user’s computer and can only be read on the target server.

• Personal data stored in the database are encrypted in a way that only the operator has the key to decrypt them.

• User passwords are stored in a hashed form. The hashing function is one-way – reversing it is not possible, which is a current standard for storing user passwords.

• The operator regularly changes administrative passwords.

• The operator regularly makes backup copies to protect data.

• A critical part of data protection is regular updates of all software used by the operator to process personal data, particularly programming components.

3. Hosting

The service is hosted (technically maintained) on servers provided by another company.To ensure technical reliability, the hosting company maintains logs at the server level, which may include:

• Resources identified by URL

• Timestamp of requests

• Timestamp of responses

• Client station name – identified by the HTTP protocol

• Error information from HTTP transactions

• Referrer URL (if the transition to the site was via a hyperlink)

• User browser information

• IP address

• Diagnostic data related to self-service order processes via the website

• Email service-related data (incoming and outgoing)

4. Your rights and additional data usage information

In some situations, the Administrator may transfer your personal data to other recipients if necessary to perform a contract with you or fulfill legal obligations. This applies to the following groups:

• Hosting company (data processing agreement)

• Marketing service providers acting on behalf of the Administrator

Your data is processed no longer than necessary for the tasks specified by specific regulations (e.g., accounting). Marketing data will not be processed for more than 3 years.

You have the right to request from the Administrator:

• Access to your personal data

• Rectification of data

• Deletion of data

• Restriction of processing

• Data portability

You also have the right to object to processing described in section 3.2, particularly for the purpose of legitimate interests pursued by the Administrator, including profiling. However, this right does not apply if there are legally valid grounds for processing that override your rights and freedoms, especially for the establishment, exercise, or defense of legal claims.

You have the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.

Providing personal data is voluntary, but necessary to use the service.Automated decision-making, including profiling, may apply in relation to the provision of services and direct marketing.Your data is not transferred outside the European Union.

5. Information in forms

The service collects information provided voluntarily by the user, including personal data where applicable.It may also save connection parameters (timestamp, IP address).In some cases, it may store data linking form content to the user’s email address (appearing in the form URL).Data entered in forms is processed for the purpose of that form – e.g., service inquiries, registration, or commercial contact.

6. Administrator logs

User behavior may be logged and used for website administration purposes.

7. Important marketing techniques

The operator uses statistical traffic analysis via Google Analytics (Google Inc., USA).No personal data is transferred – only anonymized data. The service uses cookies stored in the user’s browser.Users can manage their ad preferences and view/edit cookie-based information via:https://www.google.com/ads/preferences/

8. Information about cookies

This website uses cookies – small text files stored on the user’s device.

Cookies usually contain:

• The website name

• Duration of storage

• A unique identifier

The website operator places and accesses cookies.Cookies are used for:

• Maintaining user sessions after logging in

• Supporting the marketing techniques described above

There are two main types of cookies used:

• Session cookies – temporary files deleted when the browser is closed

• Persistent cookies – stored until expiration or manual deletion

Most browsers accept cookies by default. Users can change settings to block or delete cookies.Disabling cookies may affect website functionality.Cookies may also be used by third parties working with the operator, such as:

• Google (USA)

• Facebook (USA)

• Twitter (USA)

9. Cookie management – how to give or withdraw consent

If you do not wish to receive cookies, you can change your browser settings.Please note that disabling essential cookies may affect the ability to use the website.

To manage cookies, choose your browser below and follow the instructions:

Desktop browsers:

• Edge

• Internet Explorer

• Chrome

• Safari

• Firefox

• Opera

Mobile devices:

• Android

• Safari (iOS)

• Windows Phone